FAQ

Where are the the Bike Parks and lifts open during summer? Where is my ticket valid?

Alpe Cimbra Bike Parks tickets are valid both at Bikepark Lavarone located in Bertoldi (Lavarone) and at Folgaride Bike Park located in Serrada (Folgaria).

Bike Park Lavarone tickets are valid at the Bike Park Lavarone located in Bertoldi in Lavarone.

Folgaride Bike Park tickets are valid at the Folgaride Bike Park located in Serrada in Folgaria.

Pedestrian tickets for Serrada - Martinella chairlift in Serrada (Folgaria) can only be purchased at the cash desk..

Pedestrian tickets for Tablat chairlift  in Bertoldi (Lavarone) can only be purchased at the cash desk.

See the Map here

How can I buy lift tickets online?

he online purchase procedure is very simple:

  1. Register on the portal
  2. Select the type of ticket you want to buy
  3. Enter your payment details


Pick up your ticket at the cash desk with the QR code you will receive by e-mail at the end of the purchase.

If in the future you want to make other purchases, you can avoid registering your personal data again: the system will memorize them and allow a faster and easier procedure.

May I buy several lift tickes in the same transaction?

You can easily buy multiple tickets, for example for children, other family members or friends, even in a single transaction. We will take care to keep the customer information and the different tickets will be linked in a single user account.

You can easily manage family members and friends tickets. When you want to buy a ticket again you will not need to re-register numbers or names.

Can I buy tickets for users of different ages?

Sure, passes are divided into these groups :

  • Adult
  • Junior (2008-2017)
  • Child (2018-2025)
  • Child Free (2018-2025)*

*CHILD PROMOTION
The child born between 2018 and 2025 accompanied by a family member who purchases a Bike Pass card from 4 hours to 8 days at the same time receives a free card for the same type and duration as the paying adult (1 adult = 1 free child ).

We ask you to show a valid I.D. to assess the age for children and juniors.

Children up to 8 years old or shorter than 125 cm must be accompanied by an adult on the chair lifts.

In Bike Park Lavarone children up to 12 years old must be accompanied by an adult.

How can I collect my ticket?

You can collect your ticket at the cash desks or automatic cash desk near the lifts by presenting the QR code that you will receive in the confirmation e-mail once the purchase is complete. The QR code is also present on the purchase receipt or in "My orders" section.

Bikepark Lavarone tickets can only be collected at the cash desk or at the automatic cash desk at the departure of Tablat chair lift in the hamlet of Bertoldi in Lavarone.

FolgaRide Bike Park tickets can only be collected at the cash desk ot at the automatic cash desk at the departure of the Serrada-Martinella chair lift in the Serrada district in Folgaria.

See Map

What types of tickets can I buy online?

Online you can buy 4 hours, half day, daily or multi-day passes for the Bike Parks. 

To find prices of all tickets that can be purchased online, please consult: Ticket Prices

Are there any refunds?

No refund is provided because the tickets can be used during all summer opening period. In case of bad weather, the chair lifts will be closed.

I need an invoice, what should I do?

Do not purchase passes on this site.

If you want to purchase a FolgaRide Biek Park ticket or a pedestrian ticket for Serrada-Martinella chair lift:
contact us at info@folgariski.com indicating the passes requested and the electronic invoicing data. We will give you the bank details to proceed with the purchase by bank transfer. You can then collect your pass at the ticket office at the start of Serrada- martinella chair lift. Alternatively you can go directly to the cash desk, ask for the invoice and give the electronic invoicing data.

If you want to buy a Bike Park Lavarone ticket or a pedestrian ticket for Tablat chair lift:
contact us at info@lavaroneski.it indicating the passes requested and the electronic invoicing data. We will give you the bank details to proceed with the purchase by bank transfer. You can then collect your pass at the Bertoldi ticket office at the start of Tablat chair lift. Alternatively you can go directly to the cash desk, ask for the invoice and give the electronic invoicing data.

 

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  • Ticket prices
  • Opening hours and Customer Service
  • FAQ